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NEATO CUSTOMER CARE

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Have questions about your Neato robot vacuum, or need some quick cleaning tips? Search our knowledgebase.

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Toll: +61 2 8310 5394 24/7

+43-122-97431 9:00am – 5:00pm Monday-Friday

Toll Free: +1-877-296-3286 Toll: +1-720-785-5047 24/7

+86 400 120 3547 周一至周五 上午9:00 -下午6:00

24/7 Chat and email form below are available in English

+45 6 991 8575 Monday to Friday 09:00 to 17:00 *Charges may apply please check with provider

24/7 Chat and email form below are available in English

+358 9 4245 1981 Monday to Friday 09:00 to 17:00 *Charges may apply please check with provider

+33 9 75 18 02 94 Monday to Friday 09:00 to 17:00 *Charges may apply please check with provider

+49 3222 1092421 Monday to Friday 09:00 to 17:00 *Charges may apply please check with provider

+354 800 7670 Monday to Friday 09:00 to 17:00 *Charges may apply please check with provider

+353 (76) 680 5619 24/7 *Charges may apply please check with provider

+39 02 94755 04 Monday to Friday 09:00 to 17:00 *Charges may apply please check with provider

+81 (0)800-222-0558(無料) Monday to Friday 09:00 to 17:00

24/7 Chat and email form below are available in English

+31 85 888 47 40 Monday to Friday 09:00 to 17:00 *Charges may apply please check with provider

New Zealand Toll:+64 4 974 7238 24/7

+47 8 5295 491 Monday to Friday 09:00 to 17:00 *Charges may apply please check with provider

24/7 Chat and email form below are available in English

24/7 Chat and email form below are available in English

+34 518 888 629 Monday to Friday 09:00 to 17:00 *Charges may apply please check with provider

+46 8-446 835 73 Monday to Friday 09:00 to 17:00 *Charges may apply please check with provider

+41 43 508 31 46 Monday to Friday 09:00 to 17:00 *Charges may apply please check with provider

United Kingdom +44 20 3318 2995 24/7 *Charges may apply please check with provider

USA Toll Free: +1-877-296-3286 Toll: +1-720-785-5047 24/7

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Authorized International Support Partners

Argentina (+54)(11) 4707-3200 Aguas

China 400 120 3547

Indonesia +62-21-6631753 Unimarch

Israel +072-2210300 Effective Robotics

Lithuania 8-37 310959 UAB MECRO TECHNIKONAS

Malaysia & Thailand +603-7728-8166 Corvan Technology

Philippines +632-6348587 Focus Global Inc.

Russia 7-499-909-45-94 CleverClean

Singapore +65-6363-6566 Astell Asia Group

Taiwan +886-2-2995-9258 Quoview Technology Inc.

Vietnam (+84) 938336633 Vietnam Robotics.,Ltd.

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Can’t talk right now? Fill out the form below to reach a Neato Customer Care representative via email. We are ready to answer any questions you might have about your Neato robot vacuum.
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Find answers to frequently asked questions and other how-to information for Neato robot vacuums and accessories.

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Warranty & repair

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