NEATO CUSTOMER CAREStart here.Have questions about your Neato robot vacuum, or need some quick cleaning tips? Search our knowledgebase. Chat with usIf you need assistance, please consider using our live chat or email support options. Due to COVID-19 phone support is temporarily unavailable. Note: Our response may be delayed. USA Monday-Friday 9am – 5pm CT.Start a chat Give us a callToll: +61 2 8310 5394 24/7+43-122-97431 9:00am – 5:00pm Monday-FridayToll Free: +1-877-296-3286 Toll: +1-720-785-5047 24/7+86 400 120 3547 周一至周五 上午9:00 -下午6:00 24/7 Chat and email form below are available in English+45 6 991 8575 Monday to Friday 09:00 to 17:00 *Charges may apply please check with provider24/7 Chat and email form below are available in English+358 9 4245 1981 Monday to Friday 09:00 to 17:00 *Charges may apply please check with provider+33 9 75 18 02 94 Monday to Friday 09:00 to 17:00 *Charges may apply please check with provider+49 3222 1092421 Monday to Friday 09:00 to 17:00 *Charges may apply please check with provider+354 800 7670 Monday to Friday 09:00 to 17:00 *Charges may apply please check with provider+353 (76) 680 5619 24/7 *Charges may apply please check with provider+39 02 94755 04 Monday to Friday 09:00 to 17:00 *Charges may apply please check with provider+81 (0)800-222-0558（無料） Monday to Friday 09:00 to 17:0024/7 Chat and email form below are available in English+31 85 888 47 40 Monday to Friday 09:00 to 17:00 *Charges may apply please check with providerNew Zealand Toll:+64 4 974 7238 24/7+47 8 5295 491 Monday to Friday 09:00 to 17:00 *Charges may apply please check with provider24/7 Chat and email form below are available in English24/7 Chat and email form below are available in English+34 518 888 629 Monday to Friday 09:00 to 17:00 *Charges may apply please check with provider+46 8-446 835 73 Monday to Friday 09:00 to 17:00 *Charges may apply please check with provider+41 43 508 31 46 Monday to Friday 09:00 to 17:00 *Charges may apply please check with providerUnited Kingdom +44 20 3318 2995 24/7 *Charges may apply please check with providerUSA Toll Free: +1-877-296-3286 Toll: +1-720-785-5047 24/7Where are you?AustraliaAustriaCanadaChinaCzech RepublicDenmarkEstoniaFinlandFranceGermanyIcelandIrelandItalyJapanLatviaNetherlandsNew ZealandNorwayPolandSlovakiaSpainSwedenSwitzerlandUnited KingdomUSA Authorized International Support PartnersArgentina (+54)(11) 4707-3200 AguasChina 400 120 3547Indonesia +62-21-6631753 UnimarchIsrael +072-2210300 Effective RoboticsLithuania 8-37 310959 UAB MECRO TECHNIKONASMalaysia & Thailand +603-7728-8166 Corvan TechnologyPhilippines +632-6348587 Focus Global Inc.Russia 7-499-909-45-94 CleverCleanSingapore +65-6363-6566 Astell Asia GroupTaiwan +886-2-2995-9258 Quoview Technology Inc.Vietnam (+84) 938336633 Vietnam Robotics.,Ltd.Support PartnersArgentinaChinaIndonesiaIsraelLithuaniaMalaysia & ThailandPhilippinesRussiaSingaporeTaiwanVietnam Email Us Can’t talk right now? Fill out the form below to reach a Neato Customer Care representative via email. We are ready to answer any questions you might have about your Neato robot vacuum. EmailKenttä on validointitarkoituksiin ja tulee jättää koskemattomaksi. SEARCH THE KNOWLEDGEBASEWhat do you need help with?Find answers to frequently asked questions and other how-to information for Neato robot vacuums and accessories. Quick how-tosWatch how-to videos for instructions on operating your Neato intelligent robot vacuum, using your Neato app, and more.Get help now Warranty & repairIf your robot is out of warranty, contact a Neato-authorized repair center for support.Find an authorized repair center
